What usually goes wrong
Let's face it, MRO Procurement is one of those things that sounds easy - until you're the one responsible for it. You need a replacement part quickly, but the supplier is slow to respond. Or they send the wrong item. Or the part gets stuck in Customs. Meanwhile, your production line is at a standstill, costing you more per hour.
We've seen it all before. Too many vendors. No clear point of contact. Orders delayed or miscommunicated. The little things pile up. And suddenly a basic procurement process becomes a full-blown operational problem.
Our MRO Procurement path
At KTB Europe, we've been helping companies solve these issues for decades. No gimmicks, no one-size-fits-all dashboards - just a team that understands industrial sourcing and knows how to get it done without wasting your time.
Our approach? Keep it simple, stay fast and make life easier for your procurement and maintenance teams. We don't just send quotes. We find what you need, confirm the specs and get it moving without the back-and-forth.
Here's what you actually get: - Someone who understands technical part numbers - Clear timelines without last-minute surprises - A supply chain that works across borders - Fewer vendors to deal with - A person who picks up the phone when you call
Why MRO Procurement usually feels like a mess
In most companies, MRO sourcing becomes a measurement over time. You start with a few suppliers, but as your equipment becomes more complex or older, new vendors are added. Before you know it, you're dealing with 20+ contacts across different countries and time zones. No one knows who supplied what last time, and finding the same part again becomes a headache.
You can probably identify with one or more of these: - Stock levels are not tracked consistently - There is no clear backup plan when a vendor goes dark - Paperwork for international sourcing takes forever - You end up over-ordering "just in case"
Sound familiar? It's not your fault. Most MRO systems are not built to scale. That's why our clients come to us when they've had enough of managing everything themselves.
How KTB Europe simplifies it
We act as a single point of contact - not just to place orders, but to actually manage the sourcing. Whether you are looking for spare parts from the U.S., Germany or a local European supplier, we will sort it for you.
The process is simple:
- You tell us what you need - even if it's just a part number or photo.
- We find it (and confirm the specs so you're not guessing).
- We quote it, handle shipping, customs and delivery.
- You get your part - without having to chase five people to get it.
We also consolidate shipments and help to reduce freight costs. Instead of getting ten small boxes from ten different vendors, you get one clean delivery.
Who we work with
We help companies in sectors such as: - Food and Beverage Production - Chemical and Pharmaceutical Plants - Packaging and Bottling Lines - Steel and Energy - Automotive Assembly
These industries run on tight schedules. They can't afford long downtimes. That's why they rely on us to get things right the first time - and almost.
Common parts that we help to source
While we can handle just about anything in the MRO World, most requests fall into these categories: - Electrical and Automation (PLCs, Relays, Sensors) - Pneumatics (Valves, Fittings, Air Treatment) - Hydraulics (Pumps, Cylinders, Hoses) - Bearings and Drive Systems - Safety and Control Components
If it helps your machine run, we can probably get it. And if it's an older part that's no longer in stock? We can usually track it down or offer a tested alternative.
It's not about the part - it's about the process
At the end of the day, most clients don't just call us for a catalog. They call us because their process is broken. The part is out there somewhere, but no one has time to hunt through dozens of suppliers to find it.
That's our job. You focus on running your facility. We take care of the rest.
Why our clients stay with us
We are not flashy. We don't spam you with offers or flood your inbox with dashboards. We simply get the job done, consistently. Our clients stay because:
- We answer when you call
- We own the process end-to-end
- We know what you have ordered before and make reordering easy
- We don't make promises we can't keep
Most of our clients start small, maybe with one or two orders. Then they realize how much easier it is with us involved, and they start to move more of their sourcing to us. That's how we build long-term partnerships.
Looking for a specialist in MRO Procurement?
If your MRO system is a patchwork of spreadsheets, old supplier lists and "we'll deal with it later", now is the time to clean it up. Waiting until something breaks usually means fewer choices and a bigger mess to deal with.
If you're tired of chasing parts or keeping too many suppliers on track, just contact us. Let's talk through what's not working - and see if we can help make it easier.
More information can be found on our page about MRO Procurementif you would like to see how we do it.